FAQ

DRINKS, RECIPES AND COOKING

  • I can’t decide what flavors to choose. Can you help?

    You can find the details of our flavors here

 

  • Which flavors have caffeine?

    Classic milk tea, Thai milk tea, Loose leaf matcha and thai teas and Chocolate.  The rest of our flavors are caffeine-free.

 

  • What comes in the box?

    You'll receive individually packaged drink mix, syrup, tapioca, thick straws, and a recipe card.

  

  • What cooking equipment do I need?

    To make an Instant Boba, you will need a small pot with a lid, a standard tall drink glass (approximately 2 cups, 13oz or 475ml), a spoon or a whisk to stir. You will also need some ice to cool the drinks. If using a shaker, you won't need a spoon or a whisk, you can use the straw to stir.

 

  • Can I make Instant Boba in a microwave?

    While we still recommend a stove top, in a pinch, you can use a microwave. See our blog post for more info.

  

  • How long does it take to make one bubble tea?

    2 minutes of active cooking time - a total of 8 minutes to make one drink.

 

  • I am lactose intolerant. Are the drinks dairy free?

    Some of our drinks are dairy-free. Others contain a milk derivative, which may have a very low level of lactose. It is safe for individuals with lactose intolerance. Should be avoided by individuals with dairy allergy. See our flavors for more details.

 

  • What's the expiry date?

    Unopened packets last up to 6 months in a cool dry place.

 

  • I lost my recipe card. Can I see the recipe online?

    Certainly, view our recipes here.

 

  • What's the shaker for? Do I really need one?

    Shakers make the cooking process slightly easier, instead of stirring the drink mix in a pot, you can shake the mix separately from boba. You can either use a protein shaker bottles you have at home, or order our shaker bottles when you check out. Note that shaker recipe is slightly different, see our recipes for more details.

BILLING & PAYMENT

  • I'm ready to place an order. When will I be charged?

    Your card will be charged when the order is processed and shipped.

SHIPPING

    RETURN POLICY

    • Can I return my Instant Boba box?
    • All Instant Boba boxes are nonrefundable and are ineligible for returns.